Professional situation
Professional aspiration
- Chef de Projets
- Coopération, Volontariat international
- Loisirs,Hôtellerie,Tourisme,Restauration
- Transports
Summary
Highly motivated, I am a recent graduated student in Master of International Business seeking an opportunity to accelerate career growth in a dynamic international firm. I have got 7 years of experience in the luxury hospitality industry sector working for important Hotel & Resort Group where I have used my excellent communication skills in French, English and Spanish, as well as my ability to multi-task in fast-paced environment, I am also rigorous and very organized. My objective is to become a Sales Executive Manager / Business developer to deal with strategies, commercial issues and sustain relation with people using different languages.
Professional experiences
Sales & marketing executive manager assistant
HOTEL AKWA PALACE , Douala - Stage
From October 2014 to December 2014
• Creation of strategies: Internal and External Commercial action plan, Change of organization of the commercial department
• Audit, quality process and guest relation
• Marketing: Environmental scanning, Market studies, Creation of communication tools
• Promotion: Internal and external communication officer
• Commercial: Creation & Management of a national & international wallet, Doorstep selling
• Event: Organisation & Management of internal and external event (Promote 2014)
• Leadership & Management of partners, providers and VIP clients
• Referent coordinator (referent, main contact and training instructor)
• Develop commercial relation with clients
• Customer Service, welcoming and information given to international guests
• Complaint management
• Creation of new work tools and Update of old work tool
Sales representative & referent coordinator
CONCORDE HOTELS & RESORTS , La defense - Permanent contract
From September 2010 to August 2014
• Referent coordinator / Leadership (referent, main contact, management, training instructor)
• Develop commercial relation with clients
• Customer Service, welcoming and information given to international guests
• Package sale, modification or cancellation
• Complaint management
• Training of new recruits
• Creation of new work tools and Update of old work tool
Receptionnist - hotel lutetia paris rive gauche****
CONCORDE HOTELS & RESORTS , La defense - Others
From September 2009 to August 2010
• Customer Service, welcoming and information given to international guests
• Complaint management
Sales representative & guest relation service
DISNEYLAND RESORT PARIS , Marne la vallee cedex - Others
From September 2007 to August 2009
• Develop commercial relation with clients
• Customer Service, welcoming and information given to international guests
• Package sale, modification or cancellation
• Complaint management
Additionals trainings
MASTER INTERNATIONAL BUSINESS
PARIS SCHOOL OF BUSINESS - INTERNATIONAL BUSINESS
2013 à 2015
Paris School of Business – Ex ESG Management School – Paris - France
State recognized school and member of the « grande école » conference & AACSB & AMBA accredited – Semestrial
Exchange in Monterrey University (UDEM) in Mexico (5months)
Main courses (entirely in English): International Trade, Economic, Business Law, Corporate / Business Strategy, Marketing Management, Managerial Accounting, Corporate Finance, Strategic Cost, Management, Approaching Foreign Market, E-business Strategy, Corporate Social Responsibility, Entrepreneurship, Supply Chain Management
Thesis: The role of Ubuntu philosophy building a strong social network to mitigate market entry barrier decision in luxury hospitality industry in Cameroon (business in Africa) (17/20)
LICENCE HOTELLERIE - TOURISME
UNIVERSITE PARIS EST MLV - HOTELLERIE - TOURISME
2009 à 2010
BTS Vente et Production Touristique
UTEC MLV - Vente et Production Touristique
2007 à 2009
Degree
Languages
Anglais - Courant
Espagnol - Courant
Français - Langue maternelle
Italien - Technique
Portugais - Notion
Skills
Hobbies
- Travel: I am fond of travel. I enjoy learning and speaking foreign languages as well as discovering others cultures. I am from Reunion Island and I had the chance to visit my island and also some countries like Egypt
- Senegal
- Italy
- Switzerland
- Belgium
- Netherland
- Germany
- Croatia
- Cameroon
- Turkey
- Portugal
- Cretan Island and Madeira Island. Moreover
- I had an experience linguistic stay in England (6months)
- in Spain (3months) and in Mexico where I was an exchange student during 5months. Others: Dance (3years practicing)
- Badminton (3years practicing in a club)
- Cinema
- Music
- Sport in club (cardio-training and body building)… Otherwise
- I was part of the International Association ESGMS
- which is a student association helping foreign students to integrate Paris and visit must-see. I am really interested on whatever is linked to international matters.
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