photo de profil d'un membre

Charles Charles Edem AGLAGO

Résumé

I operate at the intersection of mobility, marketing operations, and data. With…

Expériences professionnelles

Marketing manager

Toyota Ghana Company Limited , Tema - CDI

De Janvier 2024 à Octobre 2024

Led national sales and marketing strategy across Toyota’s 3S ecosystem (Sales, Service and Spare Parts), driving integrated go-to-market execution and performance visibility across product and sales teams.

- Structured cross-functional go-to-market processes aligning product, sales and marketing execution.
- Built KPI dashboards (Power BI) to track product performance, campaign ROI and business impact.
- Improved CRM reporting visibility to support pipeline monitoring and demand forecasting.

- Led national communications strategy for Toyota Genuine Motor Oil (TGMO), expanding brand awareness and retail penetration across nationwide outlets.
- Led cross-functional team that won Gold Award among 18 African distributors at the Toyota Parts Kaizen Marathon Conference.

- Directed integrated campaigns, product launches and trade activations with structured post-event performance analysis.
- Led digital marketing initiatives that increased website engagement and online lead generation.
- Developed competitor intelligence dashboards to support strategic planning and pricing insights.
- Translated consumer insights and market trends into marketing strategy recommendations.
- Supervised a team of 6 marketing professionals and interns, strengthening collaboration, capability development and execution discipline.

Marketing Operations · CRM Strategy · Dashboarding (Power BI / Tableau) · GTM Strategy · Marketing Analytics · Strategic Communications

Product marketing and research officer

Toyota Ghana Company Limited , Tema - CDI

De Mai 2020 à Septembre 2024

Development of strategies to enhance operational value.
Preparation of data-based reports to support strategic decision-making

Marketing communications officer

Toyota Ghana Company Limited , Tema - CDI

De Janvier 2016 à Avril 2020

Developed and executed annual marketing plans and budgets aligned with national sales targets.

Managed external agencies to deliver integrated PR, advertising and media campaigns.

Introduced digital tracking tools to improve campaign performance monitoring and sales coordination.

Led corporate events and brand activations, ensuring consistent brand positioning.

Senior tender sales executive

Toyota Ghana Company Limited , Tema - CDI

De Août 2013 à Décembre 2015

Increased awarded contracts by 42% through strategic tender submissions and business development.
Delivered 75+ vehicle sales annually while reducing outstanding receivables by 80%.

Marketing executive - research and product development

Toyota Ghana Company Limited , Tema - CDI

De Août 2009 à Octobre 2013

Competitive Analysis
Database Management
Product Development

Csr (national service) - loan and credit card recovery

Ecobank e-Process SA , Accra - Stage

De Septembre 2008 à Juillet 2009

Supported the ETI share offer campaign, reaching 3,500+ customers monthly.
Recovered 20% of loan and credit card receivables through structured follow-up and customer engagement.

Formations complémentaires

MBA

Marketing Management

2011 à 2013

BSc

Bsiness Adminitration

2004 à 2008

Parcours officiels

PSB - IP – Master of Science in Marketing Strategy and Data Analytics – Master of Science in Marketing Analytics & Big Data - 90 ECTS – 2025

Langues

Anglais - Langue maternelle

Français - Notions

Compétences

Marketing Communications
Marketing strategy
Market Research
Direct Marketing
Advertising
Marketing Research
Digital Marketing
Marketing
Team Management
Copywriting
Customer Service
Brand Management
Project Management
Sales Management
New Business Development
Team Leadership
Leadership
Product Marketing
Product Development
SALES
Microsoft Office
Management
Business development
Training
CRM
Strategy
Marketing Management
Brand Development
Business Planning
Key Account Management
Segmentation
Negotiation
SEO
Analysis
Social Networking
Customer Insight
Integrated Marketing
Entrepreneurship
Product Management
Business analysis