Résumé
*I am a business development manager skilled in customer relationship management, negotiation, sales and closing. Excellent record of accomplishment in consistent revenue and revenue target achievement through an innovative entrepreneurial approach in client acquisitions, locating business opportunities and front-line ownership. *Ambitious and highly motivated team player and leader, with a broad-based experience in finance and banking and an excellent record of value creation, customer retention and results delivery. *Excellent proactive solutions provider with a warm and friendly team-player spirit always. *Adept at customer portfolio management, financial analysis, compliance and business advisory services. *Versatile, innovative, creative, passionate, motivated and dynamic banking professional with over nine years of experience and a well-rounded skill set. *I also hold a Masters in Finance with advanced courses in Financial Markets, Financial Management, Strategic Management, Derivatives and Commodities, Fixed Income Securities, International Business, Corporate Finance and Marketing.
Expériences professionnelles
Senior relationship manager
Zenith Bank (Ghana) Limited
Depuis le 02 juillet 2022
Team lead for prospecting and leading client engagement including C-Level executives to develop new strategic relationships and grow trusted existing relationships. Current growth and success rate of 65% achieved by leveraging-on and applying extensive financial product knowledge, technical and soft-skill competence.
Origination and presentation of credit requests and assessments, business financial analysis, and cross-selling of the bank's full suite of customized lending products and continuous monitoring of adherence to ESG standards for borrowing clients.
Preparation and presentation of client pitches and submission of internal reports on market and industry analysis.
Coaching and training of front line staff and new hires on client-centred and disciplined sales approach, sales pipeline management and execution, and client portfolio management.
Recorded year on year portfolio value growth of 432% for year-end 2023.
Relationship manager corporate & retail banking
Zenith Bank (Ghana) Limited
De Février 2015 à Octobre 2021
Effectively managed a portfolio of more than 40 high-value and diverse corporate and commercial client relationships.
Brokered the branch's biggest single trade deal worth US$48 million for the 2020 financial year.
Re-engineered and enhanced our spreadsheets to provide detailed credit analysis and reviews on borrowing clients and new client requests.
Collaborated with a diverse team of professionals in creating strategies to develop and deepen existing customer relationships resulting in a 1000% growth in profits over a 4-year period.
Enhanced customer retention rates by 80% annually and increased customer acquisition by 25% through the implementation of custom solutions, financial advisory services, and a focus on detail-oriented, practical problem-solving techniques.
Cash officer
Zenith Bank (Ghana) Limited
De Janvier 2013 à Février 2015
Collaborated with Treasury Department on liquidity management at branch level.
Oversaw month-end closing process, reported on vault positions and managed advanced consolidated reconciliations.
Drove customer-centric solutions to improve payment procedures and eliminate repeated delays in customer service delivery.
Awarded best teller at the zonal level for 2014 and received a promotion for excellence and efficiency.
Formation complémentaire
BSc. Actuarial Science
Kwame Nkrumah University of Science & Technology - Statistics, Actuarial Science, Economics
2006 à 2010
Parcours officiels
Langues
Anglais - Langue maternelle
Français - Notions
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